Money Back Guarantee Policy

At ZORYNTHALVOS, we stand by the quality of our products and services. Our goal is to ensure complete satisfaction for all of our customers. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward Money Back Guarantee.

Eligibility for Refund

• You may request a refund within 30 days of your purchase.
• Products must be returned in their original condition, unused and including all original packaging, labels, and accessories.
• Refunds are applicable only to purchases made directly through ZORYNTHALVOS.com.

How to Initiate a Refund

To start the refund process, please follow these steps:

1. Contact our customer support team by emailing [email protected] with your order number and reason for return.
2. Our support team will provide instructions for returning the product.
3. Once we receive the returned item, we will process your refund within 5-7 business days.

Refund Process

After receiving and inspecting the returned item, we will notify you via email about the status of your refund. If approved, a credit will be applied to your original method of payment. Please note:

• Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to a ZORYNTHALVOS error.

Non-Refundable Items

Some items are not eligible for a refund, including:

• Downloadable software products.
• Gift cards.
• Personalized items that have been customized.

Contact Us

If you have any questions regarding our Money Back Guarantee policy, please contact us:

Email: [email protected]